Van Halen, Brown M&Ms, + Airbnb Guests Who Don’t Read

Watch the video, instead – Airbnb Quick Tip: Trick To Make Sure Your Guest Reads 【 Banana Pancakes】


Do you want to know what Van Halen, Brown M&Ms, and Airbnb guests who do not read have in common?


I will explain while sharing a full proof tip for how to ensure all of your guests have read everything prior to sending you a booking request.


[bctt tweet=”Want to eliminate inquiries from Airbnb guests who don’t read your listing? Click me!”]


It’s widely known in the hosting community that guests do not read!


It’s frustrating. But, I don’t blame them.


A lot of hosts are redundant and provide too much information at inappropriate times. You must consider what information is most important to communicate to the guest at which times in the booking process, but that’s a blog post for another week.


Back to the topic…it’s well-known that Van Halen had a complete ban on brown M&Ms backstage, but do you know why?


His performance stage was setup with such complex electrical and pyrotechnic gear that it became dangerous if even the smallest detail was overlooked. To ensure the venue was detailed-oriented, he would add in a frivolous (because who doesn’t like brown M&Ms!?!) ban.


If he found brown M&Ms backstage, it was likely the venue didn’t follow all instructions in the provided stage manual.


As an Airbnb host, consider putting some verbiage at the end of your listing asking the guest to put a code word, like banana pancakes, at the top of their message to indicate that they read the entire listing.


What’s your unique code word? Share it with me in the comments below.


[bctt tweet=”Put a code word (bananacakes) at the end of an Airbnb listing to filter out guest who don’t read”]


After doing this, when you undoubtedly receive a message without the secret code word, inform the guest that you find reservations go smoothest when you know the guest has read the entire listing.


Most of the time, the guest will catch on and reply with the secret code word.


If not, either you saved yourself a future headache or time as the guest wasn’t ready to book.

Blog content is happily and always provided 100% free. On average, I spend 5 hours per article.

About Danny Rusteen

Starting in 2012, Danny has been an Airbnb employee, Superhost, and Airbnb property manager. Danny lives in Airbnbs (2,000 nights). As a guest, Danny has traveled to 36 countries and sifted through thousands of Airbnb listings, so he knows what makes a listing stand out and how to offer a world-class experience to your guest. Follow his journey.


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